Privacy Policy

The processing, confidentiality, and security of your personal data is important to us. We are committed to offering you personalized services while respecting your privacy and choices in accordance with the applicable personal data regulations, in particular, the General Data Protection Regulation (GDPR) for customers residing in the EU, and those regulations applicable to you as residents of your home State for customers residing in the US.

We take all necessary safeguards, notably contractual, technical, and organizational measures to guarantee the privacy and security of your data and to protect such data from any misrepresentation, damage, destruction, or access by unauthorized third parties.

It is important that you can control your personal data. In accordance with GDPR, you have the right to access and make corrections to your personal data, in addition to the right to request its removal, to oppose the use of your data providing you have a legitimate reason, and to obtain limitation and portability as far as this is applicable. You are also able to request to no longer receive personalized communications about our products and services.

If you have any questions or concerns about how we process and use your personal data or would like to exercise any of the rights described above, please contact Client Service Center. You may also contact our Data Protection Officer at the following address: contact@lifelongfairytale.com.

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What data may we collect or receive about you?

"Personal data" means any information that can reasonably identify you either directly (e.g. your name) or indirectly (e.g. through a unique customer identification number).

The personal data we collect depends on the point of interaction and is limited to that which is relevant and appropriate for that interaction.  Unless you choose to interact with us through other points of interaction, such as by shopping on our website or services, using our applications, communicating with us via email, phone, filling out online forms, or leaving a comment or liking online, our data collection is limited to the use of cookies for website visitors.

For customers and others who sign up for programs or services or otherwise interact with us beyond browsing our site through the contact points described above, we collect certain information.  The information we collect is related to the specific transaction as well as our overall relationship with you.  For example, if you shop at www.lifelongfairytale.com, we must collect information in order to process (and, if necessary, fulfill and deliver) your order. For customers and others who sign up for our programs or services, we generally collect your contact information, communication preferences, and information that will allow us to make recommendations to you about our products or services that may be of interest to you. 

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Depending on your interactions with us, personal data we receive may include information related to:

  Your identity and your contact details (e.g., name, address, email address, date of birth);

  Your interests and your preferences (as you may provide in creating your Lifelong Fairytale profile);

  Your purchases (in store or online, including your orders, their tracking information, your purchase invoices, the amount and type of your purchase) and any returns or exchanges;

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    Your use of our online assets, including when you visit and interact with them, what pages you accessed, and your interaction with our features;

 

    Your Lifelong Fairytale account log-in information;

  Your financial information to process your orders (such as bank details);

  Your requests through our client services or our public relations department;

  Your publications and mentions of our products on social networks.

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